Our services
Delivery
OUR partners
Delivery update for our customers in Northern Ireland
Until further notice we can only offer home delivery options for small items below 20kg. This restriction is applied at checkout. We are working hard on putting the full service back up.
Christmas Delivery
Please note during the festive season our couriers are operating at a higher capacity and so delivery dates are affected.
Below are the advised last order dates to receive delivery before Christmas:
- 17th December: Bikes and Bulky items
- 19th December: Standard delivery for non-bulky items and bikes, Click & Collect in-store
OUR DELIVERY OPTIONS
CLICK & COLLECT
All you need to do is make an online order, then select your
preferred location. No hassle, no fuss.
If you cannot make it to the store on the proposed pick up date,
don't worry - you have 7 days to collect your order.
COLLECT AT ASDA
We've partnered with ASDA to provide additional, next day pick-up
points for your orders too.
There are just two requirements if you choose this delivery
option:
- Your order must be 25kg or less
- Delivery cost will be £2.49
Just select the nearest ASDA location available to you.
To find out more information, click
here
STANDARD DELIVERY
Our standard delivery option is at the heart of our promise to our
customers.
The cost of the standard delivery depends on the size and weight
of your order and the carrier used. The delivery price will be
indicated on your basket page. Standard home delivery starts from
£2.99 for smaller goods and increases and according to weight and
the volume.
In the current circumstances, we expect orders to be delivered
within 3 business days, please be aware however that it may take
longer, in particular when ordering large parcel sizes. Please
also keep in mind that if you choose this option, our carriers can
only deliver between Monday - Friday.
So, if you need your order urgently, or want it delivered at the
weekend, we'd suggest you choose from another option.
BIKES DELIVERY
In the current circumstances, we expect bike orders to be delivered within 8 business days, please be aware however that it may take longer. Once your bike is shipped, you will receive a text message with the tracking details and will be able to reschedule the delivery, if needed. The price of this service is £12.99 for most kids bikes and £14.99 for adult bikes.
BULKY DELIVERY
For deliveries that are a bit bulkier than the average, we have a special delivery service for you. You'll receive a proposed delivery date by text or email, which can be re-arranged depending on your availability. The price of this service starts from £29.99. Items that are heavier than 30kg can take between 5 - 7 days to be delivered.
WEEKEND DELIVERY
We've made Saturday and Sunday home deliveries available from £7.99 (based on the weight and dimensions of your items).
HOW LONG WILL IT TAKE ?
- Your estimated delivery date is indicated on your basket page. This date depends on the delivery method you choose and where the products are stocked. Most of our products are stocked in the UK but some are stocked in our European warehouses. If you choose one or more of these products in your order then your delivery date will be up to 5 days longer.
- Bank holidays and weekends will increase your delivery time but this will already be reflected in your estimated delivery date.
- Once your product has been shipped, you will receive a confirmation email and shortly after you will be able to track your order on your carrier's website. Read more >
WHERE?
- We deliver to UK mainland addresses and Northern Ireland.
- Unfortunately we are currently unable to deliver to the Channel Islands, the Isle of Wight or the Isle of Man.
- You are now able to order products to be delivered to Republic of Ireland using the following website: https://www.decathlon.ie/
- We deliver to many different countries around the world. To find the relevant website please use the following website: http://www.decathlon.com/