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FAQs Covid 19

Decathlon UK is taking the current situation with COVID-19 (coronavirus) very seriously and we have a dedicated team to regularly review the measures being undertaken by the Company in light of advice from the Government and Decathlon United.
You will find below the answers to the commonly asked questions regarding the impact of COVID-19 on our activity :

Yes, all of our stores are closed from March 24th until further notice.

Yes, you can always place your orders on decathlon.co.uk and have them delivered to your home. Our teams make every effort to guarantee the most suitable delivery times. Be aware that, given the circumstances they are nevertheless exceptionally long.

Yes, we organize ourselves to secure our supplies and offer you, permanently and in sufficient quantities, all the products you want. Again, it is taking us longer than usual.

We will send you a personalized communication as soon as possible to inform you of the deadline and the method of recovery.

We recommend you to keep your proof of purchase, and you will be to return the product to us at the reopening of our stores: we will of course show understanding if your return is made outside the deadlines set out in our returns policy.