A Word from the Store Manager

Welcome to our flagship store here in London. At Decathlon Surrey Quays, we offer over 70 sports in store and online. Our bikes range from balance bikes to electric bikes and all come with lifetime warranty on the frame, handlebar and stem as well as a 3 month free service through your decathlon account. We also have a full camping showroom for you to browse with both family tents and pop up tents on show. Prefer water to land? We have all your water sports needs in the form of swimming, kayaking, surfing, sailing, snorkeling and more...! Further to our full sports range, we have a fully functioning workshop offering ice skates sharpening, racket stringing, bikes, tent and kayak servicing all repaired by our trained workshop mechanics. We look forward to meeting all our new customers soon and help you with all your sporting needs!💙

Hector

OUR SERVICES

Free Car Park

Free Car Parking is available on site. You may park for up to 3 hours free of charge, however if you need to stay longer, just speak to a member of staff. Car Park is only available during the store's opening hours.

Cycle to Work Scheme

Save up to 42% on a new bike & accessories and spread the cost.<br></br> If your company is involved in getting more people to cycle to work, then we will have the right bike for you. We are partners of both Cyclescheme and bike2work at Decathlon Surrey Quays.<br></br> Visit our store for a quotation and further details as to how you can apply for your tax free bike.

Racket Restringing

Tennis, badminton and squash racket restringing available. Ask in store today. Express Service Available!

Product Buyback

Decathlon’s Buyback service offers you the opportunity to renew your sporting passions by trading in your old Decathlon products for new ones! You’ll be able to trade in your old Decathlon Bikes, which we purchase in exchange for a gift card that can be spent in-store or online. This not only provides a seamless upgrade path for our loyal customers but also ensures that these pre-owned bikes are refurbished and given a second life. They're then resold online as part of our second hand range, providing affordable and sustainable sports solutions to more people. Our Buyback service reflects our commitment to keeping products in the life cycle for longer, reducing waste and CO2 emissions, and offering more sustainable choices for our sports-loving community.

Gift Cards Available from £10 to £200

Make them smile with a Decathlon Gift Card to use in store or online at Decathlon; the perfect gift idea for any special occasion, for all sports lovers.

Rentals

Discover Decathlon rentals and access a diverse range of sports gear, anything from kayak rentals and bike rentals, including specialised gravel bikes, SUPs and Dinghies. We also cater to adventurous souls with our extensive range of camping and expedition equipment where you can choose from high-quality tents, robust trekking backpacks, cosy sleeping bags, or even a car roof tent for an elevated camping experience. Racket sports lovers will also find their fit in our tennis and padel equipment range with Decathlon hire. We offer both short-term and long-term rentals, from 1 day up to 3 months, on selected items, with flexible rental extensions for convenience. Dive into Decathlon rentals and gear up with brand-new or second hand items – we believe in sustainable consumption and giving our products renewed life.

In-Store Repair

Decathlon's repair service is designed to accommodate your busy schedule. Our industry-trained experts offer a free, on-the-spot assessment and diagnosis across a wide range of sporting equipment. We cater to numerous sports, from racket restringing to bike servicing, including the growing e-bikes market and all types from mountain to road and kids bikes. Our modern workshop offers an array of service and maintenance solutions. Our 'while-you-wait' services include quick fixes like puncture repairs, gear adjustments, and brake issues. We also handle more complex repairs, such as watersports equipment like kayaks and SUPs, with many tasks deliverable on the same day. All our services are conveniently bookable both in-store and online via Booxi. While we specialise in watersports repairs in many of our stores, tent repair services are available at select locations. Additionally, we offer ski and snowboarding maintenance, and personalized t-shirt printing services. Please check your nearest store for the availability of these services. For fitness machine repairs, please visit our website for comprehensive guidance.

365 Days Return

Buy it, try it, you'll love it, if not return it with a smile. You have 365 days to return them if you are not completely satisfied with the Decathlon account. Just get the free Decathlon account and forget about receipts.

On Social Network

Workshop Reviews

85% of satisfied customers

Based on 25 rating

Last review

Dissatisfied

Kevin | 5/20/2024
While I was delighted with the quality and price of the BTwin foldable bike I bought from the Surrey Quays store approx 3 months ago plus initial assistance on the WhatsApp group it seems impossible to contact the store to try to defer my 3 month free service booked for today due to a sprained ankle. I have entered my details multiple times on WhatsApp have tried to call them multiple times but just receive “all of our agents are busy” and cut off.
  • Kindness / Greeting
  • Quality of service
  • Meeting the deadline
  • Advice and explanations provided
  • Value for money

Store Reviews

83% of satisfied customers

Based on 910 rating

Last review

Neutral

Martin | 5/22/2024 Verified Purchaser
I know its summer but this is the UK, and it rains. It was disappointing not to have any waterproof cycling overshoes. Otherwise a good store and usual Decathlon prices :)
  • Staff kindness
  • Attractive prices
  • Choice and availability of products
  • Shopping Experience