Return costs are free.
Returned goods will be refunded within 14 days from the date of receipt of the product by the seller. The refund will be made exclusively to the same payment method, used when making the order, without exception.
30 days from the date of delivery of the order by the carrier. - Return costs are free. - Exchanges and returns of products sold by WALLIEN are NOT possible in Decathlon stores and warehouses. - Products must be returned in new condition and in their original packaging with all hangtags and hygiene stickers present on the product. - The maximum period for reimbursement from delivery to the carrier is 14 calendar days. - The reimbursement will be made using the same payment method as the purchase. Return procedure: Go to your customer account on decathlon.nl and then click on 'my orders'. Click on the order you would like to return. Under 'order details' you will be able to click on 'create a return/exchange'. You will then be able to request a label/further instructions from the seller. Within 48 working hours, our customer service will provide all further information to complete your return.
Products purchased on Decathlon.co.uk are guaranteed for two years from the date of delivery of the goods. The guarantee is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced, or refunded depending on the assessment of the defect that will be carried out by the seller. Add all the necessary documents for the activation of the guarantee or any extended guarantee (purchase invoice, photos, sound clips, etc.).
Delivery time: 1-2 business days. Shipping via Evri