Free Returns
We have a 30 day return policy in place, which means that you have 30 days after receiving your item to request a return. To start a return, you can follow the instructions on the packing slip, contained within your parcel. Any problems, please reach out to us at [email protected] The return must be safely and securely packaged to ensure that arrives back to us in original condition: we recommend using the packaging it arrived in. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Items will be inspected by our warehouse upon receipt, please ensure that items are in the following condition: Un-worn & un-washed condition, Hygiene sticker intact on any swimwear, Tags intact and item returned in original packaging with mention of the order number/include the packing slip. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded. Please note that sometimes returns can take up to 2 weeks to process, especially at peak times.
We have a 30 day return policy in place, which means that you have 30 days after receiving your item to request a return. To start a return, you can follow the instructions on the packing slip, contained within your parcel. Any problems, please reach out to us at [email protected] The return must be safely and securely packaged to ensure that arrives back to us in original condition: we recommend using the packaging it arrived in. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Items will be inspected by our warehouse upon receipt, please ensure that items are in the following condition: Un-worn & un-washed condition, Hygiene sticker intact on any swimwear, Tags intact and item returned in original packaging with mention of the order number/include the packing slip. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded. Please note that sometimes returns can take up to 2 weeks to process, especially at peak times.
Product Warranties vary from product to product. Please reach out if you have a problem with a product.
Standard Delivery - Royal Mail - 2-3 working days Express Delivery - DPD UK - 1-2 working days