30 days free returns
You got your order, but you've decided you'd like to return it. No problem! All you need to do is send it back in new condition within 30 days of delivery (we ask that you cover the return postage). When it arrives, we'll process it and then offer you the choice of a refund or replacement. If you'd like a refund, we'll send it through within 30 days of receipt, to whichever payment type you used on the order. Charitable donations made with an order can't be refunded. To return your order: Package it up all snug and secure so it doesn't get damaged in transit. Email us to let us know why you're sending it back and to tell us whether you'd like something else or just a refund (it's useful if you can include a note with the package too). Send it to: Stonewall Returns, Red Box, Unit E3, Brooklands Close, Sunbury. TW16 7EB, Please include a copy of the Original Packing Slip.
To return your order: Package it up all snug and secure so it doesn't get damaged in transit. Email us to let us know why you're sending it back and to tell us whether you'd like something else or just a refund (it's useful if you can include a note with the package too).
Warranty does not apply.
All orders will be sent via Royal Mail, unless next delivery has been requested.