Puretec Fitness

Pure-tec Limited is part of the Impex Fitness Group of Companies, who have been supplying the international home fitness equipment market with home gyms, smith machines and weight benches, for more than 40 years. We even produce high quality weight plates which are Made in Britain… Pure-tec’s European Distribution operation located in the North of England, features a 60,000ft² fully integrated warehouse, with spare parts and returns facility, supported with a UK based customer service support
Business
Pure-tec LimitedCompany # 03042924
Address
Britannia Road, ,
DN14 6ET GOOLE
GB
Return policy
30_Days

Terms of sale

This item is sold through a trusted Decathlon Marketplace seller. Please be aware of their unique terms of service.
Return fees

None - Pure-tec to pay for the cost of collection.

Refund modality

A refund will be issued after the goods have been received back into our warehouse and inspected. Refunds are only issued if the goods are in their original packaging, unused and in a saleable condition.

Return modality

The item must be in its original packaging (in a resalable condition) and we require the items to be returned within 14 working days of the return request date. We do not provide an installation service, so if you have used a 3rd party installation service, you will not be eligible for the installation refund. Please call customer services on 01482 212 098 or email us at [email protected] to arrange collection. We recommend keeping evidence that you sent the goods back, as well as evidence of their condition before you pass them to your courier for return to us (in case the courier damages the goods in transit whilst you are still responsible to us for those goods).

Guarantee modality

2 Years Warranty

Carriers delivery times

DX/DPD 1-MAN EXPRESS DELIVERY We ship small and medium-sized products on a 1-2 working day delivery option. Deliveries take place Monday – Friday only. *Applies to UK Mainland orders only. Please note someone must be available to sign for the item and any changes to the delivery and/or address made between yourself, and the courier are at your own risk. We cannot be held responsible for any issues that occur if changes to the delivery a made without our involvement. PALLETWAYS/PALLETFORCE LARGE ITEM DELIVERY All large items will take around 3-5 working days to arrive*. *Please note the delivery will only take place within this time frame if the courier can contact you to arrange a suitable delivery date. For large item delivery: • Your order will arrive on a fully secured pallet • The couriers will contact you to book a delivery date that suits you within 2-3 working days of you receiving your email to say we have shipped your order • The delivery will be to the kerbside of your property only • Due to Health & Safety the driver is unable to remove your item from the pallet ARROWXL 2-MAN DELIVERY All middle-range items will ship via Arrow XL’s 2-Man service and can take around 3-5 working days to arrive*. *Please note the delivery will only take place within this time frame if the courier can contact you to arrange a suitable delivery date. Delivery Breakdown: • Once you have placed your order, we will process and ship your goods. Arrow XL will collect the goods from our warehouse and will call/or email/or text you to book a suitable delivery date. • The day before delivery, they will provide you with a 2-hour time slot so you know when they will be delivering • On the day of delivery, they will bring your order into your home and place in a room of choice, which must be a ground-floor ALL Deliveries take place Monday – Friday only.