Premium Cycle Brands

Welcome to Premium Cycle Brands, oporating since 2014. Our commitment to quality has made us a favorite among cycling enthusiasts and professionals. We offer an exquisite selection of high-end bicycles, gear, and accessories from the world's leading brands, ensuring performance, durability, and style.
Business
Premium Cycle BrandsCompany # NI628377
Address
8 Fergusons Way,,
BT41 4LZ ANTRIM
GB
Return policy
30_Days

Terms of sale

This item is sold through a trusted Decathlon Marketplace seller. Please be aware of their unique terms of service.
Return fees

If you need to return an item because it's faulty, or because of something we've done wrong, we won't charge you for the return.. For other reasons for returning an item the return postage is at the buyers expense

Refund modality

Thank you for choosing Premium Cycle Brands. We aim to provide top-quality products and excellent customer service. If for any reason you are not entirely satisfied with your purchase, we're here to help. Please review our refund policy below: REFUNDS We offer refunds on eligible items within Thirty (30) days of the purchase date. To qualify for a refund, your item must be unused, in the same condition as you received it, and in its original packaging. It must also be accompanied by the original receipt or proof of purchase. It is advisable to ship with a tracking number as we are not responsible for loss or damages that occur during shipping. Shipping Charges: If you need to return an item because it's faulty, or because of something we've done wrong, we won't charge you for the return.. For other reasons for returning an item the return postage is at the buyers expense Refund/Return Process: Contact Us: To initiate a refund / return, please email us to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address: Eastern Bikes UK, Attn: Returns RMA: # 8 Ferguson's Way, Kilbegs Business Park, Antrim, UK BT41 4LZ Inspection and Processing: Upon receipt of your returned item, our team will inspect it to ensure it meets our return criteria. Upon approval, we will process your refund within (2) days. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you via email once your refund has been processed. EXCEPTIONS The following items are not eligible for refunds: Products received over 30 days ago. Products that have been opened or unsealed. Products returned in an unsatisfactory condition. Products damaged in return transit due to insufficient packaging. For defective or damaged products, please contact us to arrange a refund or exchange. QUESTIONS If you have any questions or concerns about our refund policy, please contact us. This refund policy does not affect your statutory rights.

Return modality

Thirty (30) days of the purchase date. All returned items must be in new and unused condition, in a saleable condition and in their original packaging with all labels still attached. They should also be securely packaged in a sealed box, to ensure the contents are protected during transit. It is advisable to ship with a tracking number as we are not responsible for loss or damages that occur during shipping. Shipping Charges: If you need to return an item because it's faulty, or because of something we've done wrong, we won't charge you for the return.. For other reasons for returning an item the return postage is at the buyers expense Refund/Return Process: Contact Us: To initiate a refund / return, please email us to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address: Eastern Bikes UK, Attn: Returns RMA: # 8 Ferguson's Way, Kilbegs Business Park, Antrim, UK BT41 4LZ Inspection and Processing: Upon receipt of your returned item, our team will inspect it to ensure it meets our return criteria. Upon approval, we will process your refund within (2) days. EXCEPTIONS The following items are not eligible for refunds: Products received over 30 days ago. Products that have been opened or unsealed. Products returned in an unsatisfactory condition. Products damaged in return transit due to insufficient packaging. For defective or damaged products, please contact us to arrange a refund or exchange.

Guarantee modality

Enjoy peace of mind with every purchase from Premium Cycle Brands, as each product come with warranty directly from the manufacturer. guaranteeing top-quality and reliability for your peace of mind.

Carriers delivery times

Parts: Via Royal mail 24hr Tracked Bikes: Via UPS Tracked