No return fee. Additional shipping costs incurred to send a new item will be billed.
Refund transaction will be instructed to the payment gateway provider within 72 working hours of receipt of goods in an acceptable condition. The length of time your bank will take to make the funds available again can vary after our part is completed.
Items can be returned to us within 60 days of purchase in a clean, undamaged, unused and resale-able condition (including original packaging). We will either exchange the item, issue a full refund or a credit note on the site. Credit notes are non-negotiable for transactions over 60 days. Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns. Return of the goods is at the customers cost, please make contact by email before hand and please note the order number within the box with the return.
12 Months Limited Manufacturers Warranty
FedEx is the primary carrier on a 24 hour delivery within the UK. For outlying areas and small items alternatives such as Royal Mail and UPS may be used, this will be clearly communicated with your tracking information.