Free as per Royal Mail return portal.
Items that are returned to DC or items Lost in Transit.
Please follow instructions as per the dispatch note, which sets out how to return a item back to Pentland, via the Royal Mail returns portal.
As per the Mitre website but only applicable to UK: https://www.mitre.com/terms-conditions-i7
DC will aim to dispatch all orders same day if received by 2pm else next day & ship on a Next day delivery service. Non dispatch / Non delivery days - Saturday/Sunday and Bank Holidays. Scotland, Channel Islands etc are all shipped on a Two Day service not Next Day.