Free of Charge
Once we receive the item (s) back and they have been inspected meeting the return policy conditions then we will process the refund immediately.
If you are not completely satisfied with your purchase. It can be returned for a full refund as long as the item has not been used, still in sealed packaging and in resalable condition.
Warranty is only available for Newgy Robots which carry a 2 year European Warranty.
We Generally send order out via Royal Mail 24 tracked service