Free return within 30 days if the product has not been used and is in saleable condition
Our Returns Policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. We hope that you are happy with your purchase, but if you wish to return your order, please contact Decathlon Customer Care Please note that items sold by In-Excess cannot be returned to Decathlon stores. For more information or help, please contact Decathlon's Customer Care.
Our Returns Policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. We hope that you are happy with your purchase, but if you wish to return your order, please contact Decathlon Customer Care Please note that items sold by In-Excess cannot be returned to Decathlon stores. For more information or help, please contact Decathlon's Customer Care.
SELLER T&Cs WARRANTY DETAILS All our product guarantees operate on the condition that products have not been damaged by accident, neglect or by reasonable wear and tear. In the unlikely event of a fault developing with an item you have purchased through Decathlon, please contact us by getting in touch through Decathlon Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Decathlon website. DELIVERY POLICY UK Deliveries • FREE UK Standard Delivery within 2-5 working days on all orders placed via the Decathlon website • We try to get every order despatched within 24 hours, but have to allow a longer processing time for peak busy periods. • Orders are sent via Royal Mail and Parcelforce UK RETURN & REFUND POLICY • Orders must be returned within 30 days of receipt • The products must be in their original packaging, with all tags and in original condition • Free return within 30 days if the product has not been used and is in saleable condition Return method: (IF PRE-PAID LABEL) • To return your order, use the pre-paid returns label provided • Pack the items to be sent back securely in suitable protective packaging, together with the completed returns form • Bring your item to Royal Mail drop off point / Post Office and keep the tracking receipt as proof of return • To find your local drop-off point visit the Royal Mail website • Please retain proof of postage until it has been confirmed that your refund has been processed • Please note that items sold by In-Excess UK Ltd cannot be returned to Decathlon stores Please return to: In-Excess UK Ltd Anchor House Netherhampton Road Salisbury SP2 8RA For more information or help, please contact Decathlon's Customer Care.
Parcel Force 2 Working Days, Royalmail 2 Working Days