No charge for returns
We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims. We will do our best to get all orders despatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund prior to the item being despatched. This warranty does not affect your statutory rights.
Most returns will be processed within 24-72 hours from the date they are received to our warehouse.
If you simply change your mind about an item/s or if it does not fit then you can return it to us for an exchange or refund within 30 days of purchase for UK orders. All returns that are not faulty must be returned unused, otherwise they will not be eligible for a refund. Items must be returned in a re saleable condition with their original packaging.
All Giordana cycling garments are made by hand and designed to help you reach new heights. Although our products are made with the rider in mind, we do consider any defects or imperfections after 12 months of purchase to be normal wear and tear. Refunds, replacements, returns, or exchanges will not be honoured after 12 months of purchase. Please note, warranty requests may take up to 7 business days to address. For additional questions on returns, refunds, or warranty requests please email [email protected]
Royal Mail Tracked 24