Boutique Camping

The first page of the Boutique Camping story unfolded back in the summer of 2010… After years of underwhelming, unsuccessful and frustrating camping trips (we’ve all had them let’s not hide it!), it took founders & committed festival goers, Ollie and Fiaz, one last camping disaster to come to a pivotal eureka moment… why camp basic when you can camp Boutique!? Fast forward 12 eventful and adventure-fuelled years and Boutique Camping, initially a one tent design distributor, has evolved into one
Business
Boutique Camping Supplies LTDCompany # 07401199
Address
Union Court
SW4 6JP LONDON
GB
Return policy
30_Days
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Terms of sale

This item is sold through a trusted Decathlon Marketplace seller. Please be aware of their unique terms of service.
Return fees

Zero returns fees.

Refund modality

Once we have received your goods back to our warehouse and they have approved your refund, we will immediately action your refund

Return modality

If you wish to return or exchange your purchase you must notify us within 30 days of receiving your product by filling out the form below. Please note return or replacement of non faulty or damaged items is only available for unused or unboxed goods.

Guarantee modality

We offer a 12-month warranty for our tents against any manufacturing defects and are additionally able to accommodate with any spare parts and accessories. Due to the complexity of camping our warranty does not apply to damage that is not from a manufacturing defect. Our tents have been built to withstand normal weather conditions and the warranty does not include damage transpired from hostile environments. We advise that if your tent has a manufacturing defect or has been damaged during shipment, to take pictures of the packaging and the damage and contact us on [email protected] so we are able to confirm the defect or damage and resolve the issue immediately. - Manufacturing defects include - Poor/Faulty Stitching - Missing parts For manufacturing defects and damage during transit, we offer our customers a ‘Swap it Service’ for deliveries within the UK; our courier will come to you with the new product and swap it at your doorstep for the old one. For returns from outside of the UK we will ask you to arrange the shipping of the goods back to us and we will credit you the shipping amount upon receiving a receipt showing the full amount. We will also request a tracking number for products returned so we are able to track the parcel. We value our on-going customer support and therefore will endeavour to solve any issues that you may have. If the warranty does not cover the damage, we offer help from our recommended websites: www.canvasrepaircentre.com www.fixyourtent.co.uk www.cleanyourtent.com Spare parts can be purchased directly from our sales team who will be available at [email protected] or alternatively, you can call us at: +44 (0)203 319 1315 Monday-Friday, 9-5:30 pm.

Carriers delivery times

DPD Next Day Delivery