Beeline.UK

Beeline will compensate the customer for any return shipping costs, up to the amount specified by the customer service agent in the returns emails.

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If you have changed your mind about your purchase, you can return the product within 30 days of purchase. Refunds are processed back to the original card used for the purchase and may take up to 30 days to be processed. To initiate a return, you should inform Beeline by emailing [email protected] and quote your order number with 'Decathlon' detailed. There are certain situations where only partial refunds will be granted. These include but are not limited to: Any returned item not in original condition, damaged, does not adhere to our returns conditions or is missing parts for reasons not due to our error. Where a partial refund is offered, we will email you via the email address used when placing your order. Please note: We will only issue a refund (whether full or partial) after successfully receiving your goods. No refunds will be issued for items not returned to us. We are not responsible for delays with returning items nor the misdelivery of goods returning to us. These issues are unfortunately outside of our control and we are not to be held responsible. We will not refund any delivery charges in the case of returned items. You will only be reimbursed the original delivery charge where you exercise your statutory right to cancel or to reject faulty goods .

Please contact us directly to arrange a return - [email protected]

We've gone to great lengths in the design and testing process to ensure that Beeline is as robust and reliable as possible, so it works like a dream. If it does, and it's our fault, we'll make it right any time within 12 months of purchase. Beeline expressly warrants products to be free from defects in materials and workmanship for the original purchaser under normal use for ONE year from the original date of purchase. Defects that have resulted from improper or unreasonable use or maintenance, accidents, excess moisture, insects, improper packing, lightning, power surges, or unauthorised tampering, alteration or modification are not covered. Beeline will, at its discretion, repair or replace with a comparable Product, at no charge to the customer for parts or labour. Where a product meets the warranty return eligibility requirements, Beeline will compensate the customer for any return shipping costs, up to the amount specified by the customer support agent in the returns emails. Replacement products may be new, refurbished or reconditioned and are warranted for the unexpired period of the original purchase, or 90 days from shipment (whichever is longer). Any products replaced become the property of Beeline. Beeline will, at its discretion, repair or replace the product, offer a product of equivalent type and price, or offer a full refund of the purchase price.

Orders are dispatched from our warehouse Monday to Friday 09.00 to 15.00 UK time. We aim to dispatch within 24 working hours of receiving your order, however during busier periods expedited and next day delivery orders will be processed and dispatched with priority. Any orders received after 15:00, or at any time on a weekend, will not be dispatched the same day and will likely be processed the following business day.