Hygge Bikes Ltd

Hygge Bikes
Business
Hygge Bikes LtdCompany # 12691977
Address
124 City Road
EC1V 2NX London
GB
Return policy
30_Days

Terms of sale

This item is sold through a trusted Decathlon Marketplace seller. Please be aware of their unique terms of service.
Return fees

£ 50 for shipping and £ 100 for restocking (shipping charges only apply if Hygge arrange return delivery themselves)

Refund modality

We have a stringent returns policy in place which states that returns will only be accepted if the bike is unused, in a resalable condition and in its original packaging. If this returns policy is passed then we would contact you and then request the customers send their bike back to our warehouse and when received and checked, we will arrange the refund. If the return is requested due to a customer change of mind, then they are expected to pay the return delivery charge and restocking free. If the return is requested due to a faulty product / damaged on delivery, then we would not expect the customer to pay for the return. Our refunds & returns policy lasts 30 days from the delivery of your item. If 30 days have passed, we can’t offer you a full refund or exchange.

Return modality

To request a return please email [email protected]

Guarantee modality

1 year Battery and Motor Warranty. 3 years frame 1 year limited warranty on electrical parts and components

Carriers delivery times

Delivery times 9-5 Monday to Friday