The return costs are entirely borne by the buyer. The risk of return shipping lies entirely with the buyer. The buyer must ensure that the return shipment is presented in the original packaging and that the product is in any case packaged in such a way as not to suffer damage. The buyer is responsible for damage caused by improperly packaged products. Lifespan Europe cannot be held responsible for any damage caused to the return shipment or its loss.
Once we have received the returned product or part in good condition, we will issue a full refund. You will receive the amount to be refunded after 10 working days maximum on the bank account number of your choice.
Products and parts may be returned, provided they are in new condition, in their original packaging, complete, and in good operating condition. Products and parts meeting these conditions and returned within 30 days of receipt of the order will be fully refunded.
The warranty conditions of Lifespan Europe are only valid for the original purchaser of the product and are not transferable. The warranty offered by Lifespan is expressly limited to the repair or replacement of a defective frame, defective motor, electronic parts or defective parts. The warranty does not apply to wear and tear due to use, to the product having been incorrectly assembled, to the maintenance of the device, to the installation of parts or accessories not belonging to the product, to damage or defects resulting from accident, misuse, corrosion, discoloration of paint or plastic and late maintenance. Under these warranty conditions, the responsibility of Lifespan Europe lies in the replacement and/or repair of parts which Lifespan Europe considers replaceable or repairable. Always refer to the user manual for information on product warranty conditions. Guarantee for the return of products and parts Products and parts may be returned, provided they are in new condition, in their original packaging, complete, and in good operating condition. Products and parts meeting these conditions and returned within 30 days of receipt of the order will be fully refunded. The return costs are entirely borne by the buyer. The risk of return shipping lies entirely with the buyer. The buyer must ensure that the return shipment is presented in the original packaging and that the product is in any case packaged in such a way as not to suffer damage. The buyer is responsible for damage caused by improperly packaged products. Lifespan Europe cannot be held responsible for any damage caused to the return shipment or its loss.
Delivery takes place within 1 to 3 days. You will be called by the driver about half an hour in advance on the day of delivery with the exact time of delivery. Delivery takes place on a pallet. Delivery will therefore take place at a spot accessible to the driver with the pallet truck.