Again Faster

Please note that if you wish for us to arrange collection, unless your equipment is faulty, the cost of collection will be deducted from your refund. You will need to be available during a weekday for the courier to collect and we cannot offer a time slot.

Refund will be issued upon receipt and satisfactory inspection of the goods to our warehouse. Refunds will be processed via the original payment method, please allow up to 14 days to receive the refund.

If you have changed your mind and wish to return an order, you have up to 28 days to ensure the item(s) is returned to us. Please note that we do not offer free returns unless the item is faulty, you have the option of booking your own courier for return or we can book one for you and the cost will be deducted from your refund total. Our return address is: Again Faster HQ Unit 7 Beeston Business Park Technology Drive Beeston, Nottingham NG9 1DA To have your return accepted, item(s) must be in original unused condition and packaging, which will be inspected on arrival unless there has been a recorded manufacturing fault.

If you have a warranty claim, please reach out to the team via email at [email protected] and we will be in touch. When submitting a claim, please make sure to have the name on the original order, the date of the original order and any photos or videos of the product.

Fast-tracked delivery available on all UK orders, allow 2-3 working days from despatch for delivery.