vidaXL UK

Free return.

If you purchase an item from this business partner, you can return it for free within 30 days. How is the return to a business partner going? An item purchased from a business partner must be returned to the business partner (vidaXL) and not to Decathlon. Then contact Decathlon customer service, which will provide you with all the information you need to organize the return of the commercial partner (vidaXL). This can be done via your Decathlon buyer account. If the item is received intact and unused by the business partner, the purchase amount will be refunded by Decathlon within 14 days. Always keep proof of shipment in a safe place.

We guarantee that any product purchased from us complies with the legal sales contract and that there is a 2 year warranty from delivery under EU law, although local laws may grant you rights additional. In accordance with the purchase contract, this means that the product is as described on our website, is suitable for the use for which similar products are normally intended and what can be expected of them. The legal warranty also covers damage occurring during transport. If the purchase contract is not honored, you are entitled to free repair or refund of the product or, if this is not possible, an appropriate discount on the price or refund. If the product you purchased is defective, please do not hesitate to contact our customer service. This legal warranty does not affect or affect any other rights under local consumer protection laws and regulations. Your right to a legal warranty is void if the product is altered by anyone other than the manufacturer or another party authorized by us.