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97% of satisfied users

Based on 7 reviews

7 DecathlonUsersRecommendWorkshop

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Very satisfied

19/10/2019

BLAS (United Kingdom)

The bike workshop customer assistant was really well. The staff there were very kind and helpful, special thanks to Javier and David for your help. Well done!!! Good job!!!!
Kindness / Greeting
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Value for money

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Very satisfied

11/10/2019

Virginia (United Kingdom)

Fast efficient bike service, really nice staff
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Very satisfied

27/09/2019

Kalmar (United Kingdom)

Bottom racket replacement within warranty period. Within 30 mins, perfect!
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Quality of service
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Value for money

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Very satisfied

20/09/2019

Shu (United Kingdom)

I'm very impressed by the workshop service!

Sent my bike in for an annual checkup. There's nothing really wrong with the bike, just needed some oiling and other bits. They were so efficient that I didn't even manage to leave the shop by the time they finish. Plus, free of charge.

The staffs are so friendly. Pierre (french for Peter apparently) was the person who did mine, but everyone there was great!
Kindness / Greeting
Quality of service
Meeting the deadline
Advice and explanations provided
Value for money

Response of the brand

Thank you for your review, I'm glad we were able to help and we look forward to seeing you again soon.

Andy

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satisfied

17/06/2019

James (United Kingdom)

Have had a few issues but service has been good
Kindness / Greeting
Quality of service
Meeting the deadline
Advice and explanations provided
Value for money

Response of the brand

HI James and thank you for reviewing our workshop. I'm glad the service has been good, but I'd be interested in finding our more about the issues you had so that I can further improve the workshop service. If you could send me more details by email I'd be most grateful. Andrew.davison@decathlon.com, thanks.

Andy

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