B'TWIN Rockrider 520 S Full Suspension Mountain bikeB'TWIN
Unfortunately, this products is out of stock
MY DREAM COMES TRUE
RAGUL (United Kingdom)
used for 1 week or less Hello this ragul...frm india..here we donot find cycle racks ..so i feel that if stands would have been there for rockrider 520s it will be better..any way my dream has come love this cycle to this core..awesome..the cycle i ever dreamt ..
Poor customer experience
david (United Kingdom)
used for 2 to 8 weeks After ordering on line on 17/04/15 for delivery to the Croydon store, it took 8 days to arrive. When I went to collect it 2 days later the bike was still in its box. No one had checked it over to make sure the gears were operating correctly and I find they are slipping. The bike comes with a single sheet of A4 to describe how to fit the pedals and straighten the handlebars but not a manual for adjustment and servicing. I believe this is very poor. Also I now find the bike is £40 cheaper and I feel ripped-off.
Response of the brand
I'm sorry to read that the bike was not set up correctly by our team. The bike should be fully checked before being boxed/dispatched from the warehouse in the same manner as if it were sent to your home.
You are correct that we don't provide manuals for adjusting and servicing: Here is a basic booklet which will give you a lot of advice:
This bike is now on sale and since you purchased it , it has now become an end of line item, this is why the price has dropped.
I will ask our customer service team to contact you directly to listen to your concerns and make sure that we can resolve them.
Once again, please accept my apology for the issues encountered.
Peter Lazarus UK Cycling Market Manager DECATHLON
Great bike for the money
Comfortable, great handling good features. love it
Clunky fork when locked, still great at this price
Paul (United Kingdom)
used for 7 to 12 months Overall a great bike that handles beautifully, comfortable and fun to ride. Any slight glitches are easily forgiven at the price. Excellent value for money.
gears can be a tad tricky
gaz (United Kingdom)
used for 2 to 8 weeks
I bought this bike, as i didn't want to spend£1000's on a new "brand" name bike. I wasn't disapointed. The huge forks at 120mm make even the steepest drops doable, and the adujustable rear shock is the same. Lock out forks make riding it up hill a doddle. The narrow handlebars make it easy to manover through small gaps, My only gripe is the poor foot clips. They get in the way, either replace them or take em off.
All my friends now want to ride my bike when we go on trails whilst doing jumps, out riding their treks and giants!!
Well pleased with bike
K (United Kingdom)
used for 3 to 6 months I love riding it
Bottom bracket Suntour XCT triple chain wheels, 22/32/42 teeth. 9 speed Sram ESP 5.0 cassette, 11 x 34. Sram chain with quick-release.